This is literally just a factory for treating sick people. They move them in and out. The more the merrier. They keep adding wings and additions because they make a fortune providing Sub-par care.
Did not like the treatment my daughter's treatment here. They injected 7 needles in her body in the name of vaccines. My daughter was sick for next 3 days. Never ever go back to this place. NICE LOOKING BUILDING THOUGH !!
My sister and I came to your hospital's Emergency Room last night (11/29/17) trying to get some treatment started for her son (my nephew). We arrived at 7:00 pm and finally left in frustration at midnight to go try another hospital. We weren't the only ones trying in vain to get treatment. There were people in obvious pain and distress who were not being cared for as well, some of them having to wait for seven or eight hours. One woman was experiencing severe chest pains for about six or seven hours before she was taken in to a room for treatment. We saw no attempts being made to inform anyone of them about the long wait to which they were being subjected. Many of these people needed immediate treatment but nothing was being done to help or inform them of the reason(s) for them being "abandoned" by the hospital staff. In conversations with some of the people who were waiting as long or longer than we were, we learned that is more the "norm" for Advocate Lutheran than an exceptional event. This situation for us, as well as for all the others in the ER, was inexcusable. If you have any choice of where to go for quick, caring treatment, go anywhere you can, except Advocate Lutheran General! It should be avoided at all costs!
What a nightmare this place is! We were forced to stay here because my dad went to the ER and it's our local hospital. Sadly he has terminal cancer with serious other issues that arose from the cancer. We're still here after over 5 weeks and we've been to almost every floor of the hospital and dealt with hundreds of doctors and nurses. Since nurses effectively provide almost all the care, that's what i am basing my review on. The nurses here range from caring and very good to abysmal. Many are here just to collect a paycheck and it's obvious. They cut corners, half ass their work, and act bothered anytime you need assistance.
I realize I might be a little biased, but many friends and family that came to visit felt the same way.
The entire staff at this hospital has been the most professional and caring staff that anyone could expect. Yesterday my wife had brain surgery that was performed by Dr. George Bovis. Before this surgery, I researched his credentials and determined that he was the best option for my wife, and he proved me right! He has corrected a medical situation that many other doctors could not figure out over the last several years. His willingness to take on my wife's health meant the world to me, and he did so with the utmost professionalism and skill. What impressed me more was the support staff; The recovery nurse Ingrid was so intent in helping my wife through; she kept me informed, and she clearly cared! Once my wife was transferred to SICU, the same thing occurred. Steve clearly showed his professionalism in that he had to deal with multiple situations at the same time, but he still took the time to make sure my wife was properly cared for. All of the nurses that have taken care of my wife have been awesome! Thank you!!!
And every review agrees that the waiting times in the ER are ridiculous. My dad was in extreme, unbearable pain and sat in the waiting room for four or five hours before he was seen.
The only reason I go here is because of a specialist doctor that was recommended for my son. Doctor is great, the hospital is not. Billing has sent me to collections after 6 months, because I made 1 payment to the 1 bill they sent me in 6 months. The bill was higher then normal because we hadn't met our deductible for the year yet when we went, so unless it's a larger bill from a surgery, I don't remember if we carry balances from visits with doctors unless they send us bills. If they really wanted their money that bad, why weren't they mailing the bill? Now we are sent to collections for my sons bill because they didn't mail it to us.
I would never use this facility again in any capacity.
There's never a time for when doctors will visit or tests and surgeries will be performed. They'll give you an approximate time and it'll be 6 hours later.
Many rooms are woefully outdated and depressing. Little things like turning the heat up in a room for a shivering cancer victim takes hours. This convoluted place doesn't even have temperature controls in the room or accessible by nurses. A work order needs to be sent it to change the temperature.
Advocate Lutheran General Hospital is a US Hospital based in Park Ridge, Illinois. Advocate Lutheran General Hospital is located at 1775 Dempster St, Park Ridge, IL 60068, USA.
Please contact with Advocate Lutheran General Hospital using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Advocate Lutheran General Hospital opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.